Automotive Service Writer Fredericksburg, VA, Fredericksburg 4860

Automotive Service Writer

Full Time • Fredericksburg, VA, Fredericksburg 4860

Family owned for over 64 years. Little Tire Co is a proven leader in Tire and Automotive services in the Fredericksburg area. Apply today and become a member of our team of strong dedicated automotive professionals. With 3 locations in the Fredericksburg area. The Name is Little, But the Service is Big!

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Paid time off
  • Profit sharing
Company Overview
At Little Tire Co. Tire Pros we value each employee and encourage growth.  For over 66 years we have provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.  
 
Job Summary
The Sales Associate is responsible for providing outstanding customer service to customers by selling tires and automotive service, recommended services, benefits and product features, creating long-term loyalty bonds with customers; driving sales and profitability of the store, communicating and managing repair orders and maintaining a clean and well merchandised store. 
MONDAY -FRIDAY
NO SATURDAYS OR SUNDAYS!  
 
Responsibilities 
  • Promptly meets and greets customers
  • Answers phone and schedules appointments with customers 
  • Determines the nature of customer problems; May make road test or visually inspect the vehicle
  • Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
  • Explains warranties, options, pricing, etc. to the customer
  • Obtains customer approval for service before delivering order to service personnel
  • Reviews completed repairs or services performed with customers and collects payment
 
Desired Qualifications 
  • High School graduate or comparable vocational training
  • Knowledge of computerized sales and marketing software
  • Knowledge of auto/truck tire, lubrication and maintenance issues  
  • Experience using All-Data and vehicle service manuals to research and determine the resolution of malfunctions
  • 2+ years experience in a retail environment, preferably auto tires, lubrication andautomotive maintenance  
  • Retail customer service and customer relations experience
  • Preferred Experience
     
    • 3+ years experience as a Sales Associate in an auto repair store, auto dealership or comparable professional environment
  •  
    • Tire Manufacturer Sales Skills certification a plus
  •  
 
Benefits and Perks
  • Excellent Training and Development
  • Competitive Compensation
  • Friendly Work Environment
  • Top Tier Benefits
Compensation: $20.00 - $22.00 per hour




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.

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Why Tire Pros?

Excellent Training and Development
Competitive Compensation
Friendly Work Environment
Top-Tier Benefits